One of the factors slowing digital key adoption among hotel guests was the inability to share a key. Digital Key sharing was one of many innovations fast-tracked by the covid pandemic and its necessity for physical distance and leaner staffs. I wrote the screens for the experience.
From HospitalityNet:
In a first for a major hospitality company, Digital Key Share will allow more than one guest to have access to their room’s Digital Key, which turns the free Hilton Honors app on their smartphones into a room key.
